Now Hiring - Leasing Manager/Assistant Manager in Clarksville, TN

General Job Description/Job Responsibilities

· Assist Property Manager to build a team of highly motivated, skilled, and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.

· Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.

• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Audit all lease files to ensure adherence to policies and procedures
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Assist in developing the annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Monitor leasing/renewal progress, focusing on areas needing additional support
• Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Property Manager
• Maintain thorough product knowledge of the property and competition as well as market conditions, complete weekly market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
• Assist Property Manager in use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Assist Property Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget management.
• Assist Manager to implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.
• Oversee collections efforts at the property, to keep delinquencies under 1% of income.
• Maintain resident ledgers in property management software to ensure accuracy. Communicate with residents as needed.
• Perform lease processing and administration, to ensure accuracy of property management software.
• Perform regular audits of property management software and leases as needed.
• Process accounts payables in a timely manner and work with vendors as needed to ensure accurate billing and good standing.
• Conduct analysis of operating expenses to determine items and methods for expense cutting.
• Assist Manager to oversee monthly reports, budget targets, and variance reports as needed.
• Responsible for timely submissions of all necessary paperwork for invoicing, payroll, hiring, etc.
• Manage collections, evictions, and other legal and administrative tasks.
• Assist Manager to maintain a positive reputation, and relationship with colleges and community.
• Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.
• Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
• Assist Leasing staff to ensure all potential marketing avenues are being fully utilized. Show and lease apartments.
• Effectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge.
• Assist Managers with leasing as needed.
• React to potential situations which would cause liability to the property or the management company. Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.
• Assist Manager to perform quarterly inspections and oversee a successful turn via pre-inspections, scheduling, and vendor bidding processes.
• Assist Manager to hold weekly meetings with employees to facilitate learning, communication, and team building.
• Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed.
• Perform other job duties as requested by Manager or as needed to ensure a successful property.

Education/Experience

• Must have prior management and leasing experience in multifamily; student housing experience preferred
• High School Diploma or Equivalent; Bachelor’s degree preferred or 2-years experience in the property management industry
• Ability to understand and perform all on-site software functions; Entrata experience a plus; basic computer skills required
• Must have basic knowledge of Fair Housing Laws

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Clarksville, TN 37040: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property leasing: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person